Frequently Asked Questions

Q: How long will it take to get my order?
A: You should allow 2-4 weeks for delivery – some orders are shipped within a week.

Q: Can I put a rush on my order?
A: Yes, there is a fee for rush deliveries – please call 1-800-588-4448 to rush your order – this will put you in the front of the line and when your order is ready we will ship it overnight.

Q: Will my photo be returned?
A: Yes, your photo will be returned with your order.

Q: I have only one photo of my deceased Grandfather is it safe to send it?
A: Not advisable – we suggest you get the photo duplicated and send us the copy.

Q: May I send a color photo?
A: Yes, no problem. Your photo will be printed black and white.

Q: Can I use my company logo or product instead of a photo for my bill?
A: Yes, any clear image will work.

 

Q: Do you offer special pricing for larger orders?
A: Yes, larger orders earn further discounts. Please contact us at customerservice@photobucks.com for special quantity pricing or call 1-800-588-4448.

Q: How large can my photograph be?
A: Your photo should not exceed 8x10.

Q: How do I order?
A: It's easy, you can either order online with your credit card and email your photo. Or, order by mail, print an order form and mail it to us with your photo and payment.

Q: May I change colors or request further customization of my bill?
A: We have created a standardized format to keep your cost down. If you would like to make additional changes, please contact customerservice@photobucks.com for a price quote.

Q: Can I get fewer than 500 bills?
A: No, we are set up to print in quantities of 500 and more.

Additional Questions: please email us at
customerservice@photobucks.com
or call 1-800-588-4448.


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